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Accommodating your schedule with...


  • By appointment

  • Day and evening appointments at the same rate

  • Third shift services available

  • We consider the following PA counties local to us:

  • Adams

  • Bedford

  • Blair

  • Cumberland

  • Dauphin

  • Franklin

  • Fulton

  • Huntingdon

  • Juniata

  • Mifflin

  • Perry

  • York

  • We consider the following MD counties local to us:

  • Allegany

  • Frederick

  • Washington

  • We consider the following VA counties local to us:

  • Clark

  • Frederick

  • We consider the following WV counties local to us:

  • Berkeley

  • Morgan

  • That means that there is no travel fee and we do not mind the drive. We are willing to go anywhere else but travel expenses will apply.

     


    HOW BUSINESS IS DONE: 

  • With a handshake and commitment to your success.

  • With personal care in all that we do.

  • By looking out for your best interest.

  • By growing your business the cost effective way!

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    PRIMARY SOFTWARE SUPPORTED: 



  • Taking advantage of advanced techniques of HTML,

  • Utilizing CSS features,

  • Adding a bit of Java and other scripting languages,

  • And finishing it off with FLASH (Swish) media,

  • A recognizable presence on the world wide web is just waiting for your business.

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  • Building upon the web design,

  • Interactivity with visitors can enhance your site and add traffic (hits),

  • By adding sign up features (for newsletters, mailings, etc.),

  • Adding e-commerce, chatting, forums, and whatever else you can think of.

  • Keep clients coming back to your site by involving programming techniques.

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  • Need a memory upgrade?

  • Have a printer jam?

  • Need a part replaced?

  • Out of warranty?

  • Don't worry! We are not afraid to open the box and get our hands dirty.

  • And if we cannot handle the job, we will tell you.

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  • Using LOGMEIN technology and coupled with VNC,

  • Remote access to your computers can be performed anytime, anywhere there is an Internet connection.

  • Save on traveling fees.

  • Get remote support and after hours maintenance even if your building is locked.

  • With remote support, we can support you anywhere in the world.

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  • Why have your office perform IT maintenance when they should be doing their regular duties?

  • Why worry about knowing what viruses are really viruses, which updates are valid updates, and if that spyware was really spyware?

  • And what happens when a workstation crashes? Do they lose their local "not so important" work files? Do they lose locally stored e-mails and contacts?

  • And have you looked inside your event viewer lately?

  • We can handle up to 25 workstations simultaneously running such tasks as spyware and virus checking, fragmentation scans, event viewer investigations and resolutions, backups of local workstation data, and be available to troubleshoot user issues for the low fee of just $1,000 a month. Additional costs for additional PC's.

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  • Need to talk IT stuff?

  • Have ideas but do not know how to implement them?

  • Just want to talk of how you can improve your business presence?

  • You talk! We will listen. And then make some suggestions.

  • The years of experience in both the private and public sectors, numerous businesses, and numerous business categories, plus the educational systems we have been involved with makes us a good sounding board or conversationalist.

  • Let us get your business moving forward.

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  • Why send an employee out for training when they can be trained at their desk on real projects?

  • Why send your staff out for a class when they can be trained right in your conference room?

  • All training is done on-site with today's popular software or if given some time, we can learn and then teach your people how to use your custom applications.

  • This way your employees do not lose a whole day of office time. Just a few hours in the morning and/or a few in the afternoon. You choose the schedule that works best around your employees, and the flexibility so you can grow.

  • How many training centers are available during office hours for second and third shift? We are available to meet your needs.

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  • Sometimes computers operate so slowly due to install and uninstall of software, frequent updates, and the constant fight against spyware and viruses. A rebuild cleans up the conflicts and allows it to work good as new.

  • Sometimes a user deletes some important operating system files? A rebuild is the only sure way to repair this.

  • Sometimes, as advertised on radio and television, the computer just fails. Don't toss it out before trying a rebuild.

  • We can make your computer run as if it was fresh out of the box with a clean reinstall of everything, assuming you have all the software on CD or accessible over the Internet.

  • Did you make a backup? Sometimes installing data from backup is no easy chore. We are here to help.

  • For an extra fee, we can most times backup your data, even if you cannot start your computer, and then rebuild the system.

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  • Have technical jargon that needs to be made into user speak?

  • Have a bunch of computer tasks that needs to be placed into detail, user friendly language?

  • Need a manual written for a custom application?

  • If there is a process, we can write it.

  • Documents become your ownership. We just do the hard work and put it together in a consistent format.

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  • Need a dedicated helpdesk person to answer IT calls?

  • Have so much activity that your own staff is bogged down with IT questions and are not getting their projects done?

  • Need someone to take care of the routine maintenance?

  • Why pay for your staff to be constantly kept current with ever changing technology?

  • Rely upon our knowledge and expertise to solve the problems.

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  • Send a blast of e-mails to all of your clients.

  • Maintain a list of enrolled visitors.

  • Format in plain text or html.

  • Pictures, text, and color draws attention.

  • Permit users to unsubscribe.

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    GRO Personal Computer Company
    Harrisburg, PA - (717) 460-7881

    info@gro-pc.com

    In business since 1987!



    GRO Personal Computer Company